What does a website need to be really modern and user-friendly? Of course, a consultant. Ask Olgais such a consultant. Users can come to the section “Ask Olga” with urgent questions. The bot will answer them in writing in an open format, that is, in fact, the answer will be visible to other users. If the question is of personal character, then there is an ability to send an answer in a personal message or hide all personal data. Thus, users should have a way to fill out a form that will send their questions and messages directly to Olga@sitename.com. The number of characters sent can be limited.